How To Contact Google Business Support | The 4 Fastest Ways + 2 Bonus Options

Last Updated on December 15, 2021

How To Contact Google Business:

  1. Call 1-844-491-9665.
  2. Tweet @GoogleMyBiz.
  3. Send a message to Google My Business on Facebook.
  4. Submit a request by email.
  5. Go to the Google My Business Support Center.
  6. Search for the Google My Business Community Forum.

Maintaining your Google My Business listing and entering new information is a time-consuming process.

There are many typical issues that company owners confront, such as difficulties logging into their account, verifying their company, and dealing with duplicate listings.

How To Contact Google Business
How To Contact Google Business

Introduction – How To Contact Google My Business Support

This article goes through the many methods to contact Google My Business and interact directly with specialists and other Google My Business members.

We’ll finish up with some Frequently Asked Questions about Google My Business in the event you’re new to it.

Way #1 Call Google My Business Support

It’s challenging to locate the Google My Business contact phone number.

So, to simplify your life, we’ve included the numerical address below with some helpful advice.

Call 1-844-491-9665 to talk with a live person and contact GMB by phone. (Monday-Friday, 9 a.m.-6 p.m. Eastern Standard Time)

Expect a long wait! As the world’s largest search marketing agency, it’s hard to believe that you’re the only one calling.

When you’re waiting in line, set your phone on the speaker (or use headphones) to stay productive while you wait.

Take the opportunity to research how to:

  • Get listed in other directories.
  • Collect high-quality photographs you want on your listing.
  • Develop Google My Business articles that will appeal to potential customers.
  • Create a list of appreciated consumers who you can ask for a review.

If you have a lot of reviews, you might want to go through them and respond to them since this demonstrates that you are engaged with your listing to Google, increasing the likelihood of more reviews.

See also  Google Business Listings: A Step-by-Step Guide

Also, Make sure you’re logged in to the account you’re looking for.

People are more frequently logged into their personal than their business accounts, which can cause some last-minute scrambling when someone finally answers the phone.

Way #2 Contact Google My Business On Twitter

If you can’t wait too long to contact Google My Business, another alternative that most people are unaware of is communicating with Google My Business via Twitter.

To get in touch with GMB on Twitter, send them a Tweet at @GoogleMyBiz.

Because this knowledge has been revealed for a while, more firms are aware of it and making full use of it.

Because of this, you should expect to wait around 30 minutes for a Google team member to respond to your question.

That is correct. There are no generic or automated responses here!

You’ll get your own Google employee to assist you via direct message on Twitter with whatever problem you’re having.

While you wait for a response, check the GMB Twitter feed for updates and news.

Way #3 Use Facebook To Contact Google My Business

The Google My Business Facebook page is also an excellent way to contact the GMB team. Go to the link below to be redirected to the Google My Business Facebook page, and send them a direct message.

Click here to contact Google My Business on Facebook.

You can anticipate a brief pause before someone replies to you on WhatsApp, similar to Twitter.

Regardless of the problem, you’ll get personalized assistance to get it resolved as quickly as possible.

Way #4 Fill Out Google’s Online Support Form

When presented with a problem that doesn’t require immediate attention, you always have the choice of filling out an email support form.

Even though it might take Google up to 24 hours to respond, they’ll usually send you multiple answers in a single email, so you don’t have to keep going back and forth.

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To contact GMB by email, click here. Choose the option that best describes your problem, and then complete the support form instructions.

Other Ways To Get Google Business Support

Now that we’ve gone through the four primary methods of contacting Google My Business, in this part, we’ll look at a few more tools to use.

  1. Google My Business Support Center

You may reach out to Google’s My Business Support Center for assistance, but it also has a wealth of how-tos and FAQs. 

This is a fantastic location to discover answers to several of GMB’s most prevalent issues if you don’t want to wait for a team member to respond.

  1. Google My Business Community Forum

The Google My Business Community Forum is a hub for product specialists and other Google My Business members to discuss.

Here, you’ll discover hundreds of posts, updates, and thorough instructions to help you solve a variety of issues on your own.

FAQs On Google My Business

In addition to the methods outlined above for contacting Google My Business support, we thought it would be helpful to provide some of the most frequently asked questions if you’re getting started with the platform.

What Exactly Is Google My Business?

Google My Business is a free account with which you may manage your Google business listing.

If you proactively manage your listing, you may get found in internet searches, rank higher than competitors, appear at the top of results, and be selected by more consumers.

Is it true that a free and straightforward method to get Google exposure? Yes, in fact. It’s a two-way street. The higher quality your listing is, the better Google can assist customers in locating what they’re searching for.

The project encourages Google’s effort to bring the physical world online.

How Do I Edit My Google Business Profile?

To make changes to your Google Business Profile, it’s essential to understand the difference between a Business Profile and a Google My Business account.

Your Google My Business Profile is a free listing on Google Maps that you (or anyone) may post.

The Google My Business platform is where you may add more information about your company.

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To modify your listing, you must first verify ownership of it through your Google My Business account.

In other words, you’re informing Google about which Google My Business account location you have control over.

Is Google Charging For Company Listings?

Business listings are not charged for.

At no extra cost, you may create as many listings under one account as you like.

The most crucial thing to consider is the accuracy and usefulness of your ad.

Google’s objective with Google My Business is to help customers find and compare businesses relevant to their demands while also allowing them to make well-informed purchases.

So while your profile is free, you are not entirely free to post whatever you want on it.

Google does regulate the type of material you put in your listing, and Google reviews your content to make sure you’re sticking to their goal.

Is it Legal to Advertise a Google Bussiness Listing?

Concerning your Google Business, you have two choices for paying.

The Google Guarantee badge is the first way to tell if a company adheres to the regulations set forth by Google.

The Local Services Ads badge is no longer available after the end of March 2019. It’s still possible to get it for $50/month if you’re a Business Profile, including Local Services Ads within your ad group.

Google uses an algorithm to decide whether or not a company has the skills required to do business on Google. 

The badge shows that you have completed a training course from Google. 

This means consumers who discover your company through this badge can be reimbursed by Google for your services if they are unhappy with your performance.

Of course, Google will contact you to find out what went wrong in the scenario so that it may be eligible for reimbursement.

The second option for paying to have your listing shown is through Google Ads.

If you don’t have a website, Google My Business and Smart campaigns may help you verify your company and advertise it.

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