Comcast for Business Support has established itself as one of the leading providers of business internet and television. As more businesses are transitioning to the web, Comcast has developed its own business support service to accommodate this growing demand.
This article will provide an in-depth overview of Comcast for Business Support, outlining its features and benefits in detail, while also estimating the costs associated with using this service. If you’re interested in learning about how Comcast Business Network can help your business succeed online, keep reading!
What is Comcast Business Support?
Comcast Business Support (CBS) was introduced by Comcast in 2010 as an add-on to standard Xfinity services available for home businesses. It’s designed to act much like a typical IT department would for large companies – handling any issues or requests that come up. Over the years, Comcast has expanded its line of business support products, including Comcast Business Network – which provides internet speeds up to 1Gbps – and Comcast Business Voice for phone service.
What are CBS’s features?
Comcast for Business Support offers a variety of features for organizations with high-bandwidth needs, including:
Business Telephone Service – Comcast Business Voice is a VoIP (Voice over Internet Protocol) telephone service that operates much like any regular phone line. Since it runs over an existing network connection, this service can be set up anywhere in your company’s office location (though you will need to purchase equipment). It also allows users to make unlimited calls within the United States and Canada – even between different Comcast Business Voice accounts.
Business Internet – Comcast Business Internet is fast and reliable, providing access to both Ethernet and WiFi standards. It’s perfect for organizations like restaurants and retail stores with high bandwidth demands, though you can also use it at any location where reliable internet is necessary (such as an office). CBS offers speeds up to 10 gigabits per second, which can support nearly any business need today!
Technical Support Services – As a CBS customer, your organization will receive complimentary technical support from Comcast. This includes 24-hour phone and email access to experts who can resolve issues quickly and efficiently – no matter what they may be. You’ll also get free installation of new equipment when needed and unlimited tech training sessions through the Digital Accelerator program. A service like this can give you peace of mind that any technical problems will be solved as quickly as possible.
Business Telephone Service – You’ll need a device called an ATA (Analog Terminal Adapter) to connect your phone system to Comcast’s network. At just $35 each, it’s one of the best options on the market today – not only does it work great with standard office phones, but most systems automatically recognize them as well. It also doesn’t require any special hardware or software updates to function properly with this service.
Business Internet – Comcast offers several packages for CBS Business Internet, ranging from 10 to 100 Mbps. The cost is only $399 per month with a two-year agreement – which comes up to just $25 per month! Other providers will charge anywhere between $50 and $200 per month for the same amount of bandwidth. For most organizations with high-bandwidth needs, Comcast Business is by far the best deal available today.
The monthly cost to use Comcast Business Support can vary, depending on which features you need. Fortunately, the company offers special packages that provide discounted rates for organizations with multiple services (such as internet and telephone). If you primarily need Comcast Business Internet service, you’ll only pay $399 per month – including installation! This is a great option for any organization with high-bandwidth needs, no matter how it operates internally. If your organization needs Comcast Business Phone service in addition to this, you’ll pay $499 per month. This cost is well worth it if you’re looking for reliable phone support when software issues arise within your network.
What kind of customer service can you expect through Comcast Business Support?
Comcast’s technical support team provides customers with around-the-clock assistance in over 100 languages. The company has technicians located in the United States and abroad who are able to assist subscribers with problems in real-time using remote diagnostics technology. This means that there is no need to leave your office to get connected – just give them a call! On top of its exceptional telephone support, Comcast also offers an online knowledge base with an extensive library of FAQs and articles designed to help customers troubleshoot their own technical issues. The Comcast Business Support phone number for additional assistance is 800-391-3000.
In addition to phone support, Comcast also provides email and web chat options for added convenience. The company’s website features a comprehensive chat feature that lets you connect with a technician who can help resolve your problems immediately as well as an email option that allows you to send the company a message from the comfort of your own computer.
With all these tools at their disposal, what kind of customer service can you expect through Comcast Business Support? It is always best to think ahead and contact the business before any technical mishaps occur. However, if you find yourself in need of assistance after hours or on the weekend, don’t fret! Comcast has got you covered – day or night!
System Requirements for Using Comcast Business Services
Comcast Cable offers a number of different internet packages for users who need to access the web. In order to use any Comcast service, your computer will have to meet certain minimum requirements.
Minimum System Requirements to Use Comcast Business Services: Microsoft Windows XP Home Edition, Professional or Tablet PC edition
Microsoft Windows Vista 32-bit or 64-bit editions.
MAC OS X 10.4 or above supported.
Internet Explorer 11** (latest and previous versions)*
Firefox (latest and previous version)*
Safari (latest and previous version)* (Mac OS X only)
Chrome latest browser version along with Adobe Flash Player installed on your machine are required for all types of video content you may come across during your internet browsing experience such as streaming videos from websites, live TV from Comcast.net, etc.
In addition to these basic system requirements for using Comcast Business Services, Live TV from the Internet requires a Windows XP computer with an Intel Pentium 4 or AMD Athlon 64 processor and 512MB of RAM.
If you’re going to watch videos over the internet the majority of the time, we recommend at least a 1 Mbps download speed connection to provide optimal video playback quality on your desktop computer. If you want to stream high-definition content from liveTV.com or want a crisp picture when streaming videos online then you should have a 3Mbps bandwidth (more specifically, in this case, 3 down / 768 kbps up) bandwidth available for your system through Comcast’s XFINITY Internet service. Type http://www.xfinity.com/support/internet-service/in… into your web browser to check the bandwidth available on your line right now.
If you are using the Comcast Business class internet, please note that your system requirements might be different from those mentioned above or elsewhere on this page since Comcast offers custom solutions for businesses of varying sizes with varied needs. For more information about business internet packages that meet your specific needs, please contact Comcast at 1-800-391-3000 and inquire about options suitable for you.
Comcast’s internet service requires a constant broadband connection, as failure to maintain a constant connection will result in loss of access.
In addition to the system requirements mentioned above, Comcast Business class internet customers must install the following software on their computer:
If you’re using Windows XP, make sure that Service Pack 3 is installed. If you’re using Windows Vista or higher, make sure that the latest updates are installed on your machine. Additionally, users must have an up-to-date popup blocker program and/or browser add-on disabled for optimum performance of their connection. Please consult your computer’s manufacturer for more information about how to disable popup blocking programs and/or browser add-ons if needed.
Comcast’s internet service is the only service that the company offers which requires users to have specific software installed on their computers. Comcast does not advise or support any third-party software used in conjunction with its services.
Comcast’s Commitment in Customer Satisfaction in Terms of Its Services
In a recent customer satisfaction survey about cable companies in America, Comcast achieved the seventh spot among all the major cable companies providing service in this country. Comcast Cable is also known as Xfinity Cable. The company recently announced that it will be spending over $300 million to expand its high-speed internet service into 18 cities around the US. Within these 18 cities, Comcast has provided access to live TV shows for free by paying only a small fee to watch them online through their website called ‘Live TV from the Internet’. Comcast Cable offers its customers a variety of channels to watch through XFINITY TV on Demand, as well as Comcast Sportsnet for those who love watching all sorts of sports.
Comcast has also been continuously improving its customer service and is also planning to expand it around the country. A few months ago, Comcast announced that they will be expanding their customer service operations across America by training more than 30,000 employees on how to improve on customer service.